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Why Work at ARM?
We're an innovative, growing company who's always on the lookout for people with a can-do attitude and knack for problem-solving. If you're the type of worker who enjoys challenges and variety, we promise you'll never be bored. And while we work hard at putting our customers' needs first, we support our team members with a dynamic culture, great benefits, and technology-enabled work processes that make their jobs easier.
Life at ARM
Our company culture thrives on challenges and making a difference for our customers but does so within a casual, laid-back atmosphere. We work hard, but we have a lot of fun doing it. We're family-oriented, and when you join our team—you become part of our family.
Health Insurance
Dental and Vision Insurance
401(k) Program
Paid Time Off
Paid Holidays
Flexible Schedule
Open Positions
We're looking for adaptable, customer service-oriented people to solve problems for our customers in the field and from our home office.
Looking for new and exciting challenges? American Repair Maintenance is looking for a strong problem-solver to join our team!
American Repair Maintenance is a self-performing repair and maintenance provider serving over 10,000 locations. We are currently in sixteen states with our home office located in Spring Lake, MI. We are growing at an incredible rate and are looking to grow our team as well!
We currently have an open position for an Account Specialist at our home office. The Account Specialist will be responsible for coordinating the material purchasing and employee scheduling for a designated territory. Our ideal candidate is someone with the ability to multitask, while maintaining a positive attitude.
Requirements
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, etc.)
- Office equipment knowledge (computers, printers, scanners, etc.)
- Data entry and record keeping skills
- Excellent customer service and interpersonal skills
- Build professional relationships through verbal and written communication
- Problem solving and time management skills
- Bilingual – Spanish (Preferred)
Duties
- Develop and execute schedules for field technicians in assigned territory
- Monitor and record field technicians’ hours in assigned territory
- Purchase material needed for designated territory
- Track & update material status on work orders using internal portal
- Communication with technicians on material status
- Ensure client portals are up to date with job progress & ETAs
- Respond within a 24-hour time frame to all client comments & emails
- Resolve any client issues, complaints, or concerns
Benefits
- Health Insurance
- Dental and Vision Insurance
- Voluntary Life and AD&D
- Voluntary Short-Term Disability
- Paid Time Off
- Paid Holidays
- 401(k) Program
Want to Join Our Team?
Fill out the form below and attach your resume. We'll be in touch.